We ship via USPS
Shipping generally takes 3-6 business days.
RAK Boutique is not responsible for lost, stolen or damaged items while in transit.
RAK Boutique is not responsible for shipping costs on returned items. Nor are we responsible for returned items lost in transit without proof of delivery.
We stand behind our products and customer satisfaction is our number one priority! We will always strive to exceed the needs of our customers.
This return policy applies to all purchases made through online purchases at RAK Boutique. All merchandise must be returned within 15 days from when the package was delivered. Merchandise that has been untagged, washed, worn, has makeup or other stains, odors or other damage are not eligible for return.
Please include the completed RETURN FORM with the merchandise you are returning.
The following items are FINAL Sale and cannot be returned:
- Intimates, jewelry, bodysuits, hats, bathing suits
Merchandise may be returned in store or by mail to the following address:
313 Bush Street, Red Wing, MN 55066
Return shipping cost is the responsibility of the customer.
Once we receive your return - your credit, exchange or refund will be processed within 5 business days.
We do not charge a restocking fee
If you have any questions about a return you can email us at [email protected]
All merchandise is inspected for damage prior to shipping. Please send your claim for damaged or defected item(s) within 72 hours of receiving your order to [email protected]. All claims must be made via email and include the following information:
- Order # and damaged item
- Description of damage/defect
- Photo of the damage/defect
If you wish to cancel your order, please send an email to [email protected] as soon as possible. Orders that have already been processed are not able to be canceled.